Have you not received your payment as before?
We have changed bank for pension payments. If you have not received your money as before, it may be due to different things.
Have you not recived your payment?
If you have not register an account you can't get your money. We no longer have the possibility to pay your money by check. Please contact us if you are unable to open an account for some reason.
Have you not recived your payment to right account?
If you have not received your payment to right account, it may be because you earlier have had another account registered in Swedbank's account register. If you want your payment to the same account as before, you must register that account to Swedbank.
How you register your account
Bank account in Sweden
If you have a Swedish account, you can register with Swedbank's account records on the internet.
This can be done with or without a Swedish electronic identification (Swedish eID or BankID).
Alternately you can register by filling out a form and returning it to Swedbank.
Bank account abroad
If you have an overseas account, you can only register your account by filling out a form and returning it to Swedbank.
Questions about account registration
If you have any questions about how you register your account, please contact Swedbank by calling +46 858 590 000.
Do you have other questions?
If you have any questions about us changing the bank for pension payments, please contact SPV by calling +4660-18 74 00.
Why you need to register your account with Swedbank
As we do not have an account record ourselves we have to use the bank that won the procurement for this service. The banking secrecy does not allow us to receive your account information from Nordea and send it to Swedbank and this is the reason for why you have to register your account with Swedbank.
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